Common Questions About Sending
Make sure SMTP Authentication is enabled in your email client. Our outbound SMTP server requires authentication.
Due to the nature of email, it's often hard to find where such a delay is. Firstly email someone else, preferably on a different domain. If that email doesn't appear, log into your control panel and check your quota. (A good way to quickly reduce quota is to delete all spam in your quarantine folder.) If you're quota is ok, please Contact Us.
A total of 50MB.
Yes, if you have the Virus Filter option and it is enabled.
No, as their very nature means we cannot verify the contents.
No. Our servers and specially designed to prevent spam being sent through them, so there is no need.
